Support & FAQ
A remanufactured toner cartridge is an eco-friendly alternative to an OEM-manufactured cartridges. The process involves taking a used cartridge through channels of cleaning, examining, replacing of worn out parts, which is then filled with model-specific toner and thorough testing of the cartridge.
‘Recycled’ is a general term that doesn’t necessarily refer to the technology or process used in manufacturing. In order to ensure premium quality, we do not use recycled materials while manufacturing our products. However, we recycle entire toner cartridges by remanufacturing them from the ground-up. That means – disassembling the empty toner cartridge first, examining each part and discarding worn out ones next, replacing what’s needed, and finally, filling it with its specific toner and reassembling.
Not at all. Remanufactured cartridges are just OEM cartridges that have been remade. They are not duplicates of compatible cartridges; therefore they will not negate your printer’s warranty.
Yes, it’s 100% legal, and in fact encouraged, since remanufactured toner cartridges save the Earth from centuries of damage.
Page yield is dependent on your usage. Printing pages of plain text will obviously take less ink than graphic/pictures filled pages. The answer to the question is that the same amount of high quality ink (and in some cases more) is used in E-green cartridges as with the OEM’s.
We are confident that you won’t face that issue. However, if you are not satisfied with quality of our toner cartridges then we will have one of our technical support representatives meet you and try to fix the issue. If the problem persists, you will be provided with a replacement or, if needed, a refund.
When an empty toner cartridge is not in a condition to be reused, it is disassembled and sent through the proper channels to be recycled.
You can call the salesperson you are in correspondence with, or you can contact us directly on this number: +97165583952
We use the term ‘refilled’ to indicate a process that consists mainly of gaining access to the toner or ink container of a cartridge and refilling that with new ink or toner.
So what’s wrong with that? Well a cartridge is made up of many more components aside from toner. To name a few, there is a magnetic roller that collects and distributes the toner; a photoconductor unit that transfers the image on paper; the wiper blade that removes excess toner from the photoconductor; and many parts that are prone to wear and tear. Many of these components tend to outlast the toner or ink, but they are not certified for more than one cycle. Many people who have trouble with remanufactured cartridges and lose their faith in them have actually been using refilled cartridges without knowing these facts. So, when the price seems significantly lower compared to other remanufactured cartridges, it is important to ask questions and make sure you compare.
We’re confident that our premium quality product will not disappoint you. However, if you experience any difficulties with our toner cartridges, you can reach us directly at +97165583952, or contact our sales representative for quick technical support. If you still aren’t satisfied with us, we will give you a 100% money return guarantee.
You can read about our remanufacturing process in detail here.
You can dispose in various recycling bins that collect e-waste, or you can call us!
Each year, over 375 million empty ink and toner cartridges are thrown away, ending up in landfills or in incinerators. That breaks down to 11 cartridges per second. By remanufacturing one toner cartridge, you save around 1.5 liters of oil (because that’s what it takes to manufacture an OEM cartridge) and save the Earth from 450 years of harmful exposure while the cartridge decomposes. Furthermore, by remanufacturing one toner cartridge, you can prevent waste from going into landfills.
If you ever wonder why your colour toner runs out even if you only print monochrome documents, it’s because your printer uses black and colour cartridges together to match the information your computer sends it. This is why a colour LaserJet is only a good choice if you print coloured documents on a regular basis. For black and white printing, a low-cost black and white printer is the best fit.
Font choice is another factor that affects your toner use. Serif fonts such as Times New Roman use up to 10% more toner as compared to sans-serif fonts like Arial. Font size also makes a difference in how much ink is used.
Regularly cleaning your printing is a great way to extend its life, as well as that of the toner cartridge. By making sure the paper path remains clean, as well as frequently removing the cartridge to clean up dust and toner residue that sometimes builds up helps preemptively minimise printing issues before they happen.
It is important to use toner cartridges optimally to get the best out of your printer. A cartridge contains components that are sensitive to light, temperature, and humidity, and therefore should not be exposed to extreme cold, heat, humidity, or direct light. Always store cartridges at room temperature. Avoid touching the electrostatic components of the cartridge as that can discharge them and lead to malfunction. Cartridges need to be handled with care as they have moving parts which can be damaged if handled roughly.
Optimal cartridge storage is an important part of making sure you get the best performance out of it. The toner cartridge should be kept in its original packaging until you have to install it. The shelf life of an unopened cartridge is more than twice that of an opened one. A cartridge, if removed from the printer, should always be stored right-side-up in a horizontal position in its original package at room temperature. The cartridge should not be exposed to direct light, both natural and artificial. In case the original package is no longer available, wrap the cartridge with paper and store it in a dark room. Keep your storage area as dust-free as possible.
Paper should be stored in a temperature-controlled environment. When reusing paper that has already been printed on one side, make sure it is perfect flat or you may risk jamming your printer. Thicker grades of paper aren’t always compatible with your printer so make sure you check for that beforehand.
When you buy multiple devices over a period of time, there comes a point when they are all at different stages of redundancy and inefficiency, and therefore all require different parts and servicing. By consolidating your fleet with GIT, you can create a more efficient and cost-effective infrastructure. We can supply you with strategic malfunction systems, enhanced security, as well as modern toner and energy efficient printers all under one standard brand. Doing this can help streamline your stock and minimise order delays, as well as help your staff to more easily familiarize themselves with operating devices throughout the company. Meanwhile, universal drivers and tools make administration simpler.
All of this leads to faster, more efficient colour printing and more efficient power consumption.
You can contact us to discuss further.